Balasan Complaint Letter

PT. Krisna Sukses Sejahtera                                                               June 11^th, 2016
 Jalan Swasembada Timur 16/101A
Jakarta

Dear Mr. Krisna

Your letter dated 18 August 2016 we have received and understand its contents. So it is with our production of goods that are returned because there is a defect or damage.

With apologies before, we can not accept your complaint. As for the reason that we can point out to you is as follows.

1. Computer packages that we send in good condition.
2. Computers already passed the feasibility test.

However , since you have sent and showed damage to the goods you order so we as the manufacturer who will be responsible for and replace any damage to the goods. We will send the replacement of damaged goods within three days of this letter is received.

Similarly, we convey the answer to your letter of complaint for damages computer package our products.

For your attention, we thank you.

   Yours Sincerely,

                                                                                                 Juan Tristan Sadewa

Inquiry Letter

August 18^st  2016

PT. Bina Nusantara

Jalan Pulo Ribung/115

Jakarta 15320

Dear Sirs,

Our company is a company that specializes in selling various leather products such as leather wallets, leather shoes and so forth. We will soon open several branches in various areas in Java. although we will open branches in various regions, we would like distribution of goods to be shipped for sale in our company running smoothly and the goods we sell good quality goods with prices that can reach the surrounding community.

Some time ago we read a profile of your company, your company produces goods in a newspaper. We are very interested to cooperate with your company. Therefore we are very happy if your company is willing to send the list of goods and price list production. If your company has regional branches in Central Java and East Java, we also ask to include the address of a branch office in your company so that later if your office area is very easy walking distance from our company, we can order the goods from the nearest branch office .

We also hope that your company can provide special offers for our company. We are expecting a reply from you to cooperate with our company.

Yours Faithfully,

Krisna Dwi Aristyadi

Purchase Manager