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Senin, 21 Maret 2016

Complaint Letter

PT. Bina Nusantara                                                                                         August 18th , 2016
Jalan Pulo Ribung/115
Jakarta 

Dear Sirs,
Together with this letter, we inform you that our order computer package shipment has arrived on time. However, after we checked, there was damage to several computers that you send.

Such damage can we explain as follows:
1. Three units damaged monitor.
2. Two units of cpu is not working.
3. Three units damaged keyboard.

As evidence , such damaged goods we send back to you for review and your concern.

We hope we did not order the goods were damaged like this again in the future because this is hurting our company's commercial rate. If you repeat this mistake a second time, we were very sorry to have to decide a cooperative relationship that has existed so far.

We await a reply from you. Thank you.
Yours Faithfully,


            Krisna Dwi Aristyadi